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Midroll in video for mobile device (smarthphone)

Hi, i am using JWPlayer v.6.10, and I'm trying to insert a midroll in a video, the thing is that in Desktop this works fine, but when i open the site in my smarthphone, the mid-roll not work(charge and play fine), when finish the mid-roll video, the player returns this error "Error loading media: File could not be played".
This happend only in mobile devices.
Please help!

1 Community Answers


JW Player Support Agent  
0 rated :


Its interesting that you cannot see your video on your smart phone. Do you happen to have a URL we can look at as well as note which mobile device you are testing on?

Thank you,

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