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Unable to view analytics in google analytics
Hi Team,
I am unable to view the analytics of my videos in google analytics or in the jwplayer analytics. Please let me know how to resolve this issue.
Thanks
Hi Team,
I am unable to view the analytics of my videos in google analytics or in the jwplayer analytics. Please let me know how to resolve this issue.
Thanks
Here’s a few things to check to make sure analytics is working:
1) Do you have the correct GA embed code on your page?
2) Do you have the ga: {} block in your JW Player configuration?
3) Do you have a Premium license or higher to enable the GA embed capability of our player?
4) If you check the network console, do you see pings going to googleanalytics.com and / or jwpltx.com?
Can you send us a link to your test page?