Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Do you supply a set up service

I cannot get the videos to play and I am stuck as to what to do next.
There is something going on with the html5 which is stopping my videos to play and to try and repair this myself is over my head so require some much needed help or advice as to where I go from here.All I want is to be able to show mp4 videos on my wordpress blog. Do you have a setup service that can set all this up for me?

3 Community Answers


0 rated :



0 rated :

Do you have a link to your site where you have tried to set this up?

There are a number of forum users & JW support staff who will assist, provided they can review what you have done so far.

James Herrieven


JW Player Support Agent  
0 rated :

James is right. We can definitely take a look, but we’ll need something to look at. :)

This question has received the maximum number of answers.