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Error 'Plugin is disabled' html5 mode not working by default

We are using JW player 5.7 version version to play videos after downloading the course materials. The videos are not working with HTML5 mode. whereas it is working fine with Flash

to test please disable 'Flash'
go to: .

click 'Download Course Materials', then click 'Start Download'
Please unzip the downloaded folder, 'click on start.htm'
click 'Materials and Structures' scroll down there is a embed video now play the video.
It will prompt you a Error 'Plugin is disabled'

Please guide how to avoid this error and play the video using html 5 mode.

Thanks and Regards,

2 Community Answers


0 rated :

JW Player 5 is obsolete and unsupported. Its capabilites for HTML5 mode were very limited - it was primarily a Flash player script. If you really want HTML5 mode, update to JW Player 6.11.

Cooper Reid

JW Player Support Agent  
0 rated :

Please upgrade to JWPlayer version 6 (currently 6.11) if you would like full native HTML5 video support

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