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Auto Reconnect for HLS

We are doing a live stream every few weeks and we've had issues with people losing the stream. We implemented the fix described here:

But it's not working for people on mobile devices or using HLS streaming.

2 Community Answers


0 rated :

Oops sorry. Got distracted before I could finish and actually ask a question...
Is there something we can do to make the HLS stream functional so that this doesn't happen?

Thank you!

Cooper Reid

JW Player Support Agent  
0 rated :

Marc -

Can you provide a link so I can troubleshoot the issue? Also, I can’t tell why that workaround isn’t working, but I will be able to troubleshoot if you can provide a link -

Best Regards,

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