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m3u8 cannot be played. please help

I used aws elastic transcoder to transcode an mov to hls. the link is below. it doesn't play. error message: "Playlist could not be loaded. No playable sources found." Please help!! Thank you.

<div id='player20V2HW9G'></div>
<script type='text/javascript'>
file: '',
width: '60%',
aspectratio: '16:9'

1 Community Answers


JW Player Support Agent  
0 rated :

I’m getting an Access Denied error when I try to load your M3U8 stream directly in my browser. Are the file permissions set correctly on your side?

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