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jwplayer not working IE browser, but it works fine in other browser,


the player is working fine in all browsers, but in IE 10 it show "Error loading media : file could not be played".
I am developing the website in share point 2010.
if i play the video separately using the source URL in the browser the video is working fine.
I am rendering the video through a function.
i tried in developer tool, the type renders : /Lists/Videos/Sample2.mp4, type= application/octet-stream
please suggest.

5 Community Answers

Cooper Reid

JW Player Support Agent  
-1 rated :

Hi -

The type should be ‘video/mp4’. If you are using s3, octet-stream is the default content type and must be changed in your settings. This definitely sounds like the cause of the issue.

Best Regards,
Cooper

sathishsb223

User  
0 rated :

i tried with the type, but no luck, can i get the support number so that we can discuss on this.

Cooper Reid

JW Player Support Agent  
0 rated :

Do you have a link to the full mp4 video URL?
Cooper

sathishsb223

User  
0 rated :

No, I am uploading the video in SharePoint 2010 Asset Library list and i am fetching the video URL from SharePoint 2010 Asset Library List.

I am fetching the Video URL in a variable and assigning in the jw player file path,

Added the script which we wrote :

if (source != null && source != "") {

jwplayer("home_video_player").setup({ file:source, type: "video/mp4", width: "100%", aspectratio: "16:9" });

}

Cooper Reid

JW Player Support Agent  
0 rated :

Type should be ‘mp4’
jwplayer(“home_video_player”).setup({ file:source, type: “mp4”, width: “100%”, aspectratio: “16:9” });

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