Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

VAST ads not working in Safari

I've got a problem with JW Player and Safari.
When trying to start a video ad, the player responds with an error in Safari. All other browsers are fine.

A link where you can try it out:

A response I seem to get is:
File not found:

How come? Is there a problem with the served ad?

1 Community Answers


JW Player Support Agent  
0 rated :

I’ve just tested this and I am seeing this serve in Safari on OSX. Offhand is this happening on mobile or desktop? Please let me know which OS and browser version you’re using here as well.


This question has received the maximum number of answers.