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Not working JWplayer in Android setup box

Hello,
I created phonegap android application and run the jwpalyer in the application.
Application is working properly in mobile devices but when i install in TV which is connected with android setup box (version 4.4 kitkat) at that time the jwplayer is not working and it can not be found video.
And the error is :
" Error Loading media: File could not be play"
The same file is working in android mobile devices.
the url is : "http://content.bitsontherun.com/videos/lWMJeVvV-364767.mp4".

7 Community Answers

Cooper Reid

Best Answer  JW Player Support Agent  

Are you trying to use our JavaScript source code to show a player on your smart TV or are you trying to develop a native Android app for your smart TV?
Cooper

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Cooper Reid

JW Player Support Agent  
-1 rated :

We don’t support issues with our player being embedded within third party mobile development platforms. Our player is built for web/browser based environments.
-Cooper

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dharmendra

User  
0 rated :

Hello Cooper,
I just bought JW Player premium account to use HSL for desktop.
But still i cant run your jwplayer in android setup box using in samsung smart tv.
My android setup box has 4.4 android kitkat version.

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hiten

User  
0 rated :

Hello,
i am not concern about phonegap application.
My concern is that i install .apk file in android setup box but in that the error is occurred and the application is crash.
So how i run jwplayer in tv using android setup box with HLS streaming.

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Cooper Reid

Best Answer  JW Player Support Agent  
0 rated :

Are you trying to use our JavaScript source code to show a player on your smart TV or are you trying to develop a native Android app for your smart TV?
Cooper

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hiten

User  
0 rated :

Hello,
Yes i am write javascript code to show player in smart TV using android setup box.
But still facing error with it.

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Cooper Reid

JW Player Support Agent  
-1 rated :

I’m afraid that we do not offer support for phonegap integration. The best advice I can offer is to playaround with various player configurations and try setting the primary mode to ‘html5’.
Cooper

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hiten

User  
0 rated :

ok
Thank You.

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