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Jwp 6.11 bug for hls stream longer than 3 hours and 30 minutes.


I've checked a very big problem with 6.11 and long duration hls stream. We can't play after 3 hours and 30 minutes, because the player stop playing and go to next file in playlist or go back to the start.
We've checked this problem with mp4, m4a, mp3 and f4v file format, so the problem there's for all hls stream with flash player.
Trying with previous version like 6.10 we haven't problem and all stream play fine until the end.

3 Community Answers

Andrew

JW Player Support Agent  
0 rated :

We can definitely check this out. To be clear, this is happening regardless of format, in the flash player? HTML5 is unaffected? Also, is there a page where you’re testing this that I can look at?

registry

User  
0 rated :

I've sended more infos by email. The problem is happening regardless of format (with hls protocol), i've founded bug on Flash player, Safari hls direct stream works, and IOS works too.
Now I'm using 6.10 jwp version on our page because 6.11 is affected

Andrew

JW Player Support Agent  
0 rated :

Thanks, we’ll continue this via email then.

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