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Error load media, File not found

We use jwplayer on our web page

sometimes Jwplayer show error: Error load media, File not found

How can I troubleshoot and resolve this problem?

thanks

1 Community Answers

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Cooper Reid

JW Player Support Agent  
-15 rated :

Hello,

It’s not clear to me exactly what the problem is. Can you send me a link so I can troubleshoot more effectively?

Regards,
Cooper

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