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HD button and captions are not visible.

just upgraded to Pro version, but I'm not getting HD button visible. CC button is visible, but captions are not showing. Here is my setup:

<div id="container">Loading the player ...</div>

<script type="text/javascript">
sources: [{
file: "rtmp://",
label: "720p HD"
file: "rtmp://",
label: "1080p HD",
default: "true"
height: 360,
width: 640,
primary: "flash",
skin: "roundster",
tracks: [{
file: "/subs/",
label: "English",
kind: "captions",
"default": true



Any help appreciated! Thanks in advance!

4 Community Answers


JW Player Support Agent  
1 rated :

Tracks should be contained within a playlist as mentioned here:

Also, for RTMP streams, can you utilize these from within a SMIL? This will also allow for dynamic stream selection as well. If you’re experiencing any more issues, please provide a link to where you’re setting this up.



0 rated :

I've managed to bring to life HD button with SMIL file, but the problem with captions remains.


0 rated :

Thanks for the quick answer, Andrew.

As you can see, my captions setup is exactly like a setup in a link you provided. And the problem remains.


JW Player Support Agent  
0 rated :

I’ll need to see a link if you can send it over. There are a few things I’ll need to check out with your implementation.

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