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HLS firefox

Hi,

HLS streaming is working on all major browsers except for firefox. We have done a lot of troubleshooting, but now we realized that it's even not working on the HLS Tester page:

http://demo.jwplayer.com/hls-tester/
(using the default http://playertest.longtailvideo.com/adaptive/bbbfull/bbbfull.m3u8 )
shows the error "Error loading player: No playable sources found on firefox

Any hints or workarounds?

Thanks!
Patrick

2 Community Answers

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Andrew

JW Player Support Agent  
0 rated :

Are you certain that Flash is installed on this machine? Chrome comes with its own install of Flash, and Safari OSX can play HLS streams natively, so you may need to perform a separate install of the plugin for Firefox.

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usasimoni

User  
0 rated :

Hi,

I have a similar problem. The JW Player doesn't even show up in Firefox and in Safari it show up in a weird way.
here the link:
http://thedreamcollection.com/index.php/rare-luxury-watches-for-sale
Any idea how to fix this problem ?
Thanks

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